FREQUENTLY ASKED QUESTIONS
Find the answers to common questions about returns and delivery. Click on one of the headers below to expand the section.
My order hasn't arrived yet, or its delayed...
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How do I contact you?...
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The courier has my order but there's no tracking information...
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Can I arrange for items to be collected from my customer’s address?...
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My product is faulty but its already fitted...
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Products in my order are faulty...
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I have received the wrong items in my order...
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The prices on my invoice are incorrect...
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How do i know if my order is ready to collect at our branches?...
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